Service & Preventive Maintenance Programs
CNC Machine Maintenance, Applications Support and After-Sale Service & Repair
Finding the right machine tool supplier is just as critical to the metal cutting process as securing the right machine. Machine tool suppliers today are more like solutions providers, helping companies engineer solutions that deliver profitable results for their production and applications processes.
At Absolute Machine Tools, we help machine shops and manufacturing facilities improve production processes to be more competitive in an increasingly tough global environment. For 30+ years, we have built our reputation on unsurpassed applications engineering support, after-sale service and training, and invaluable preventive-maintenance programs and services.
We work closely with tooling companies and software developers to ensure that tooling and software truly optimize machine performance. We also offer the most innovative Preventive Maintenance Programs (PMP) in the industry, which allows us to help manufacturers increase machine tool productivity by increasing output efficiency, uptime, and profit margins, while avoiding expensive repairs and costly downtime.
Service Programs
Absolute Machine Tools also offers several different service programs, including:
Level and Square Alignment
Absolute has added the Faro ION Laser Tracker to their metrology equipment list. The Faro can be used for in-line measurements, high speed dynamic measurements, and high accuracy machine calibration. ION’s internal Absolute Distance Meter (ADM) and Interferometer are the most sophisticated and accurate lasers used and can accomplish scanning even when the target is in motion. This coupled with the Faro CAM2 software allows our technicians to calibrate your machine and generate reports showing you the exact machine geometry and positional accuracy in a true 3D environment.
Servo Tuning
Fine-tune your machining center for precision and speed! Servo tuning is an important control issue that affects the performance of a machining center in high speed applications. Basic servo tuning can bring about a significant increase in machine performance by switching servo gains and other parameters based on an end user’s tolerance and finish requirements.
Pitch Error Compensation
Absolute Machine Tools offers pitch error compensation measuring and reporting for any CNC machine tool. Measuring and calibrating motion systems (linear) on CNC machine tools is critical for accuracy and finish resulting in quality parts production.
Ballbar Circularity Inspection & Tram Testing
Absolute Machine Tools has been offering ballbar testing for many years using the Renishaw QC20-W Ballbar System. Ballbar testing is important when cutting a circle. The measurement of the circle after it is cut may not exactly match the path that was programmed into the CNC due to inaccurate machine geometry, servo error, and/or wear of the machine tool. These problems can result in the actual cut shape of the circle to deviate from the programmed path. The ballbar testing system accurately measures the actual circular path and compares it with the programmed path which allows our technicians to quickly pinpoint the mechanical or electrical problem with the machine tool, and recommend corrective action.
Preventive Maintenance Programs to Fit Your Needs
To read more about our service programs and see the different service levels our PMP program offers, click here to download our Service Department brochure.
Interested in a CNC Machine Maintenance & Repair Career?
ServiceMax – Service and Solutions When You Need Them
Absolute has teamed up with ServiceMax, the leading field service software solution provider, to improve upon its ISO-certified Preventive Maintenance & Service Programs by offering customers answers to their service-related questions at any time. The ServiceMax cloud-based solution allows engineers and technicians access to a facility’s plant maintenance plan via an iPad or Windows-based PC app, providing real time service and solutions to machinery breakdowns and other related problems.
Submit a Non-Warranty Service Request
Absolute Machine Tools is dedicated to helping resolve service issues so you can return to what you do best.
A minimum support fee of $175 is required for any non-warranty service or applications support. Upon receipt of payment, one of our service professionals will contact you within one business day.
If the issue results in an on-site service appointment, this fee will be credited on your invoice.